The Heritage Transport Museum values your privacy and will always process your personal data in accordance with the General Data Protection Regulation.

This Privacy Policy applies to all personal data about you that is collected and used by the Heritage Transport Museum when you visit our website, application or web shop, create a profile, make a donation or a sponsor, participate in one of our receptions and events or use one of our other services (“Services”), or, when you make a purchase using the ticket or web shop or otherwise purchase products from us (“Products”). Personal data are data that allow us to identify you as an individual, as set out below under “Personal data processed by us”.

Basic information, such as your full name Contact details such as your postal address, email address and phone number Technical information, such as information from your visits to our site Any other information about you that you may provide to us.

When signing up for our newsletter When buying tickets online When you create your profile on the website.

To comply with legal and regulatory obligations For legitimate business purposes To meet the obligations and exercise of employment rights and social security legislation, in accordance with current legislation If we have your consent, where required

Heritage Transport Museum collects and edits your personal data for the following purposes:

To provide you with newsletters, updates, and other publications that we believe may be of interest to you and for which we have ensured your consent.

Your personal data will be retained for as long as it is required for the purpose for which it is collected and used, taking into consideration the legal and regulatory requirements for the retention of information for a minimum period, limitation periods for taking legal action and activities of the Heritage Transport Museum.

Your data are stored in the database to which only the Heritage Transport Museum has access. Only authorised employees of the Heritage Transport Museum have access to your personal data to the extent necessary for the performance of their work at the Heritage Transport Museum.

We may share your information with third parties who provide services to us or on our behalf or where required by law or in connection with legal proceedings or for the exercise or defense of legitimate rights.

We use a variety of technical and organizational methods to protect your personal data from unauthorized access, use, disclosure, conversion or destruction in accordance with applicable data protection laws. Access to customer’s account information is limited to those who need access for the implementation of their activity. All our employees and any persons involved in editing your personal data are required to respect the confidentiality of your information.

Our website and applications use cookies to improve usability, effectiveness and security, as well as for marketing purposes. Cookies are small text files on your computer that are stored by your browser.

Under the current privacy laws regarding to the protection of personal data, users may exercise certain rights with respect to the data processed and maintained by us.

In particular, you have the right to request access to the information we have about you. You also have the right, in accordance with the applicable data protection law, to request the correction or deletion of your personal data, the limitation of editing, and the discontinuation of use of such data.

You also retain the right to obtain the personal data we hold for you in structured electronic form. The right to acquire your personal data also exists in cases where you wish to transfer it to another data controller. These data are related with the personal data you have provided to us and which we edit based on your consent (such as promotional material preference information) or any agreement between us.

If for any reason you are not satisfied with the use of your personal data, please contact us here. If you continue to be unsatisfied, you have the right to complain to the Personal Data Protection Commissioner.

If you oppose the editing of your personal data or if you have given your consent for editing and then you choose to withdraw it, we will respect this option in accordance with legal obligations. Revocation of prior consent will be valid for the future and will not affect the legality of consent-based processing until the date of its withdrawal.

Your objection (or revocation of any prior consensus) could mean that we cannot perform the needed actions to achieve the goals set forth in this Privacy Policy. It is noted that even after your choice to withdraw your consent, we may continue to edit your personal data to the extent required or permitted by law, in particular in relation to the exercise and defense of our legitimate rights or the observance of legal and regulatory obligations. To exercise your rights and withdraw your consent, please contact us.

If you have any questions about this Privacy Policy, the way we process your personal data or if you want to exercise any of the above rights, please contact the Heritage Transport Museum using the contact information below: